Choosing an ISP (Internet Service Provider)

To get Internet access you need:

• A computer (or TV and WebTV box on some cable systems)
• A modem
• A physical connection (phone line, DSL, cable, etc.)
• An ISP

Where to find an ISP

• Local computer publications
• Phone company
• Newspapers
• Word of mouth from satisfied customers

Considerations

• Cost
  • Free - from NetZero, Bluelight, and others. You will have to endure advertising banners to pay for the service. Be sure you have a local access number.
  • Regional - check local advertising (usually $10-$25 per month)
  • National - like America Online or MSN (usually $20+, tends to be more trouble-free)
• Make sure there is a toll free access number
• Technical Support
  • Be sure you can get help when you need it!
  • Can you talk to a live person?
• Software Available (on CD) - If you're not already connected, it is essential that you have the software needed on CD.
• Reliability - Not all ISP's are equal. Ask around for satisfied customers. Is the connection fast? Do you have trouble getting connected?
• Established Company - This is still the early years of ISP's. Many local companies go out of business without warning.